Terms of Service
Acceptance of Terms
Welcome to AuVentures Health (“AuVentures”). AuVentures is a nonprofit organization building AI tools that gather and organize a lifetime of scattered medical records into one clear, longitudinal picture, for patients and families living with complex neurodevelopmental and autoimmune conditions, and the clinicians who care for them.
- Medical record organization and coordination with providers and medical recordkeepers;
- Document processing;
- OCR extraction, including for medical records and other health-related documents;
- Clinical data structuring;
- Data search and retrieval tools;
- Longitudinal trend analysis;
- Artificial intelligence-assisted insights; and
- Workflow and administrative support tools.
This Service is intended to be used by adult, U.S. residents, their medical providers, and related intermediaries and authorized representative. You may not use this service if you are under the age of 18, or if you are not a U.S. resident.
AuVentures is a technology company and is not a healthcare provider. The Services do not provide medical advice. Information generated by AuVentures, including AI-generated summaries, analyses, recommendations, observations, hypotheses, or responses, is provided solely for informational purposes.
Nothing within the Services constitutes:
- Medical advice
- Diagnosis
- Treatment recommendations
- Clinical decision-making or clinical-decision support tools
- Emergency medical guidance
Always seek advice from qualified healthcare professionals regarding medical or mental health concerns. Never disregard professional medical advice because of information generated by the Services. AuVentures does not recommend or endorse any specific tests, providers, products, procedures, opinions, or other information that may be mentioned on the Services. If you believe you are experiencing a medical or psychiatric emergency, contact emergency services immediately.
The Services uses artificial intelligence (“AI”) technologies. AI systems can generate incorrect, incomplete, outdated, misleading, or fabricated information.
- AI outputs may contain errors.
- AI outputs require human review.
- AI outputs should be independently verified.
- Clinical decisions must be made by qualified professionals.
- The Service may include compiling Health Records from multiple sources. AuVentures is not responsible for the completeness, validity, consistency, or accuracy (or lack of such) of any Health Records provided by you or others (such as hospitals, other health care providers, or health plans, etc.). You rely on any information provided by AuVentures, or third parties working on behalf of AuVentures to provide the Services, solely at your own risk.
- You may discover unanticipated or incidental findings contained in your Health Records when you use our Services. AuVentures does not interpret your Health Records; it is your responsibility to address this issue with your healthcare provider, health plan, or patient.
- AuVentures is also not responsible for the way in which data is displayed through the Services, as this may be impacted by the nature and form of the Health Records that AuVentures receives from you, on your behalf, or from users to whom you grant permission to modify your Health Records.
- When you agree to share a Health Record with us or a third party (for example, a medical professional or a researcher), you acquire no rights in any research or commercial products developed by us or our collaborators and will receive no compensation from any third party related to any such research or product development unless explicitly agreed otherwise.
- You represent and warrant that you have the right, including any required consents or authorizations, to share any data you provide to us, including the Health Records, for purposes of the Services.
- Diagnoses;
- Treatment decisions;
- Patient communications and education;
- Clinical documentation and accurate maintenance of medical records;
- Medical judgment; and
- Regulatory compliance.
- Provide and maintain accurate information associated with your account;
- Maintain your account security;
- Protect your login credentials; and
- Promptly notify AuVentures of unauthorized account access.
Your Content Ownership and Use
- provide the Services to you,
- share data as directed by you,
- enhance our existing Services, and
- develop new products and Services.
Please note that we may also disclose your Health Records if required to do so by law or if we, in our sole discretion, hold the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests (but know that we will closely scrutinize all law enforcement and regulatory requests, and we will only comply with court orders, subpoenas, search warrants or other requests that we determine are legally valid); (b) enforce these Terms; (c) respond to claims that any such Health Records violates the rights of third parties; or (d) protect the rights, property, or personal safety of AuVentures, its users, and the public. You understand that the technical processing and transmission of the Services, including relating to any Health Records, may involve (i) transmissions over various networks and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. For more information, please see our Privacy Policy.
Privacy
Use of the Services is governed by the AuVentures Privacy Policy. By using the Services, you acknowledge that information may be collected, stored, and processed as described in the Privacy Policy.
- Internet communications involve inherent risk.
- Unauthorized access may occur despite reasonable safeguards.
- AuVentures cannot guarantee uninterrupted security.
- Violate any applicable laws;
- Rely on the Services for diagnosis, treatment recommendations, or clinical guidance for a medical condition;
- Upload, or otherwise provide, AuVentures with images, information, data, photographs, graphics, messages or other materials ("Content") to which you do not have the appropriate rights to share;
- Distribute, license, publish, reproduce, create derivative works from, sell or transfer for any commercial purposes, any portion of the Services, use of the Services, or access to the Services, unless expressly authorized to do so in writing by AuVentures;
- Upload malicious software or use bots, crawlers, spiders, data miners, scraping, or other unauthorized automated access tools;
- Attempt unauthorized access;
- Circumvent, disable or otherwise interfere with the Services' security controls;
- Interfere with system operations;
- Reverse engineer proprietary systems; or
- Use the Services to harm others.
The Services, including software, designs, interfaces, algorithms, workflows, content, and related intellectual property, are owned by AuVentures or its licensors. Additionally, AuVentures owns its websites, metadata derived from the use of the Services, the “look and feel” (e.g., text, graphics, images, logos) of the Services, proprietary content, information and other materials provided through the Services (excluding your Health Records), and such assets are protected under copyright, trademark, patent, and other intellectual property laws. The AuVentures name and logos and all related names, logos, product and Services names, designs and slogans are trademarks of AuVentures or its affiliates or licensors (collectively the “AuVentures Trademarks”). Other names, logos, product and trade names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Nothing in these Terms or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the AuVentures Trademarks without our prior written permission in each instance. All goodwill generated from the use of AuVentures Trademarks will inure to our exclusive benefit.
- any implied warranty of merchantability, fitness for a particular purpose, or non-infringement;
- any warranty that Beta Features will meet your requirements or be available on an uninterrupted, timely, secure, or error-free basis;
- any warranty as to the accuracy, reliability, completeness, or quality of any results, data, or output obtained through Beta Features;
- any warranty that defects or errors in Beta Features will be corrected; and
- any warranty regarding the compatibility of Beta Features with your systems, hardware, software, or other services.
- usage logs, session data, interaction records, click paths, and feature engagement metrics;
- error reports, crash dumps, performance telemetry, and diagnostic information;
- inputs, queries, prompts, configurations, and parameters you submit to Beta Features;
- outputs, results, and responses generated by Beta Features in connection with your inputs;
- device information, operating system and browser type, IP address, and network characteristics;
- timestamps, frequency of use, and sequences of actions taken within Beta Features; and
- feedback, ratings, comments, and survey responses you voluntarily submit regarding Beta Features.
You acknowledge that Beta Features are under active development, are inherently experimental in nature, and may contain bugs, errors, defects, or other issues that could cause system failures, data loss, corruption, or other unexpected behavior. AuVentures does not represent or warrant that Beta Features will ever become generally available or that they will continue to be offered in their current form. Where feasible and appropriate, AuVentures will use aggregated, anonymized, or de-identified information when performing product improvement and research activities.
- INDIRECT DAMAGES;
- INCIDENTAL DAMAGES;
- CONSEQUENTIAL DAMAGES;
- SPECIAL DAMAGES;
- LOST PROFITS;
- LOST DATA;
- BUSINESS INTERRUPTION;
- YOUR USE OF OR INABILITY TO USE THE SERVICE;
- ANY CONTENT OBTAINED FROM THE SERVICE;
- ANY WELLNESS OR HEALTH DECISION MADE IN RELIANCE ON CONTENT FROM THE SERVICE; OR
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN CAUSED BY A THIRD PARTY,
- Your use of the Services;
- Your violation of these Terms;
- Your violation of applicable laws;
- Content submitted by you;
- Your violation of any third-party rights;
- Any health or wellness decision you make based on Content from the Service; or
- Any claim that your use of the Service caused harm to a third party.
- These Terms are violated, as determined in AuVentures sole discretion;
- Security concerns arise relating to your use of the Services;
- AuVentures will no longer offer the Service; or
- Legal requirements necessitate action.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You agree that any and all disputes or claims that have arisen or may arise between you and AuVentures, whether arising out of or relating to this Terms (including any alleged breach thereof), the Services, any communications, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with these Terms, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You and AuVentures agree that any Claim will be arbitrated by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms). Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under the Terms will take place on an individual basis – class arbitrations and class actions are not permitted.
YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND AUVENTURES ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
Certain Services may be subject to healthcare regulations, contractual obligations, or additional terms.
Where applicable, supplemental agreements, including Business Associate Agreements (BAAs), Data Processing Agreements (DPAs), or enterprise agreements, shall control over conflicting provisions of these Terms.
AuVentures
Website: https://www.auventures.org
Email: legal@auventures.org
For questions regarding these Terms, please contact us using the information above.